Long-form, plain-language guides on using AI in a small business: what agents are, what to automate, and how to build systems you can trust.
What an AI agent actually is, how it differs from a chatbot, what APIs and MCP have to do with your business, and how to automate real work in layers you can trust. Includes a case study on cutting a contractor's daily message load from a hundred to seven. 24 min read, with a free PDF.
These come out of real client work — each one starts as a workshop and gets rewritten as a guide.